What Can We Help You With?

In most conditions that are suitable for application of Tarmaseal it will be touch dry within two hours and the second coat can be applied. However if conditions are cool or slightly damp, this time frame could be extended.

Firstly, don’t worry as it may be that the product has been signed for by a neighbour and you haven’t been made aware. If you are concerned about the whereabouts of your order, please call us and we will contact the courier on your behalf to try to find out what has happened. Please note that we do everything we can to ensure our anticipated delivery times are met, but sometimes delays do occur due to traffic, accidents or unforeseen situations.

Unfortunately, our couriers don't deliver at weekends, so the Next Day Delivery service is restricted to Monday-Friday only. If you need your delivery before the weekend, then please make sure you place your order, using the next day delivery service, no later than 1pm on Thursday.

Yes, but we would advise that the new tarmac is left for at least 30 days before TarmaSeal is applied. Also, check that all oily residue has disappeared from the Tarmac, as this may lessen the bond between the products.

Unfortunately, as we mostly deal with liquids, now and again, although it is quite rare, they leak or get damaged in transit. If this happens, all we ask is you take a picture of the damaged item and send it to info@tarmaseal.co.uk and we will investigate the matter further with the courier. In the meantime, if the product is deemed unusable, we will offer a replacement FOC (Free Of Charge).

No, TarmaSeal is a water-based product which containd no dangerous chemicals. It will not harm pets and as it dries quickly, animals walking on the surface and then licking their paws is not a concern. However we do recommend children and pets do not walk on the surface until it is totally dry.